Your privacy matters. This page explains the information this website processes and how to contact us.
Identity and contact
Udruženje žena sa invaliditetom "Impuls", Ivana Gorana Kovačića bb, Banja Luka 78000, Bosnia and Herzegovina. For privacy enquiries: bert@aqca.org.
Information you provide
Contact and enquiry forms collect your name, email, optional phone, subject, message and consent. Volunteer enquiries may include city, interests, experience and availability. Do not submit medical records or sensitive information unnecessary for your enquiry.
Purpose and access
Enquiries are stored to communicate with you and handle your request. Only authorized administrators can access them. Consent is requested before submission; the association should confirm its obligations regarding other legal bases. Technical information is used for security and spam prevention.
Retention and service providers
Information is stored in Lovable Cloud. We do not use analytics or advertising tools. A final retention schedule, data-processing agreements and any international transfers have not been confirmed by the association; request clarification before submitting sensitive information. The published policy should be reviewed under applicable Bosnia and Herzegovina law.
Your rights
You may request access, correction or deletion of your data, withdraw consent or ask about processing at bert@aqca.org. Applicable rights depend on law and circumstances. For supervisory questions, contact the Personal Data Protection Agency of Bosnia and Herzegovina. No appointed data-protection officer or certifications are claimed.